What is Attrition?


Generally speaking, ‘Attrition’ means a reduction in numbers. Speaking of companies, attrition might come in the form of employee attrition or customer attrition.


Employee attrition happens when the employees leave the organization due to any voluntary reason like resigning or involuntary reason like getting fired. Customer attrition happens when the masses lose interest in the product due to any number of reasons and the company fails to adapt and innovate soon enough to replace the lost customers with new ones.


Since HRs are concerned with employee attrition, they are always on the lookout for the factors leading to attrition like poor working conditions, wage inequality, lack of employee welfare, reduction of job satisfaction index among employees, etc. Once the core reason is found out, HRs can take corrective measures to stop the attrition.

More HR Terms

Parkinson’s Law of Triviality

What is Parkinson’s Law of Triviality?    ‘Parkinson’s Law of Triviality’ is the law that refers to the high amount of time and resources spent


What is Whistleblowing?   ‘Whistleblowing’ refers to the act of highlighting malpractices in an organization by one of the staff members working in the same


What is Satisficing?   ‘Satisficing’ is a neologism of ‘satisfy’ and ‘suffice’, which refers to a decision making process that aims to satisfy all parties

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