Since its establishment in 2004, BPO Integra has been on a steady path of continuous growth. While this growth has resulted in happy employees, it has also turned out to be an increased headache for the HR teams. Due to the rise in the number of employees and the number of departments within the company, salary processing required additional time and effort, as the HR team was using spreadsheets to undertake the calculations. Additionally, they need to stay vigilant of the changes in the statutory regulations, as any lapse could result in hefty fines.
Manual data entries in the employee database also resulted in data entry errors seeping into the database. Mistakes in employee attendance resulted in incorrect salary disbursement; similarly, employee leaves can be miscalculated due to even a single mistake in leave entries. All these factors lead to disengaged employees, and the BPO Integra HR team wished to avoid this scenario. Hence, they started looking for a robust system that could boost their HR efficiency while ensuring employee engagement and data security.
