What is Staffing?


The term ‘Staffing’ refers to the process of recruiting employees for an organization. It is a term that covers every aspect related to the hiring of employees such as the recruitment itself, their onboarding, and training.


Since it is associated with recruiting the right candidates for the right position, staffing is one of the most important aspects related to the human resources department of any company.


Staffing helps maintain the quality as well as the quantity of the workforce. Effective staffing will also ensure that the employees are satisfied with their jobs as every employee will be happy with their own position. It will also lead to higher productivity which is a crucial component of the success of the company.


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▸Frequently asked questions (FAQs)


1. What is the importance of staffing?


The effectiveness of staffing holds immense importance for the success of any organization. There are several key reasons why staffing is a significant aspect of management:


  • Talent Acquisition: Staffing ensures the acquisition of skilled and competent individuals who possess the ability to contribute to the growth and development of the organization. By hiring the right people, organizations can enhance productivity, foster innovation, and drive overall performance.


  • Role Allocation: Staffing involves the appropriate allocation of roles and responsibilities to employees based on their unique skill sets, knowledge, and expertise. This process ensures that each employee comprehends their tasks and is able to contribute effectively to the overall functioning of the organization.


  • Employee Development: Staffing entails identifying the training and development needs of employees. This allows organizations to design and implement relevant training programs aimed at enhancing their skills, knowledge, and abilities. Consequently, employees experience career growth, improved job satisfaction, and increased motivation.


  • Succession Planning: Staffing also encompasses succession planning, wherein organizations identify potential candidates to fill key positions in the future. This proactive approach ensures a seamless transition when vacancies arise due to promotions, retirements, or other factors. By grooming internal talent, organizations maintain continuity and minimize disruptions.


2. What are the types of Staffing?


Staffing can be broadly classified into three main types:


  • Internal Staffing: Internal staffing refers to the practice of filling vacant positions within an organization by promoting existing employees or transferring them to different departments or roles. Internal staffing provides valuable opportunities for career advancement, boosts employee morale, and facilitates the retention of institutional knowledge.


  • External Staffing: External staffing involves recruiting candidates from outside the organization to fill vacant positions. It encompasses activities such as advertising job openings, conducting interviews, and selecting the most suitable candidates. External staffing injects fresh perspectives, new skills, and diverse talent into the organization, enriching its overall capabilities.


  • Mixed Staffing: Mixed staffing combines elements of both internal and external staffing. This approach leverages the strengths of existing employees while also considering external candidates to ensure a balanced and diverse workforce. By blending continuity and innovation, mixed staffing strikes a harmonious chord within the organization.


3. What are the steps in the staffing process?


Staffing is a complex process that involves various important steps. These steps have distinct roles and responsibilities, and they greatly impact the effectiveness and efficiency of an organization’s workforce. It is crucial to understand and implement these steps carefully to ensure the smooth integration of new employees into the organization’s structure.


  • Manpower planning: A meticulous task that requires careful consideration of the organization’s objectives, workload, and resource allocation. Through this critical step, the number and types of positions required are determined, laying the foundation for subsequent recruitment efforts.


  • Recruitment: This subsequent step involves a myriad of strategies aimed at attracting potential candidates. Job postings, career fairs, and online platforms serve as channels to showcase employment opportunities. Evaluating numerous resumes and applications becomes imperative to shortlist candidates for further assessment, providing a selective approach to identifying the most promising individuals.


  • Selection: This stage emerges as a pivotal point in the staffing process. Interviews, tests, and assessments become the order of the day, enabling organizations to evaluate candidates comprehensively. Assessing their skills, qualifications, and cultural fit is of paramount importance to making informed decisions. Ultimately, this step results in the identification and selection of the most suitable candidates for the available positions.


  • Placement and Orientation: This phase encompasses the assignment of individuals to their respective positions, aligning their unique talents with organizational needs. Furthermore, an orientation program is provided to familiarize them with the organization’s policies, procedures, and work environment, ensuring a smooth transition into their new roles.


  • Training and Development: Identifying the training needs of new employees and providing them with appropriate programs play a pivotal role in enhancing their skills and knowledge. This commitment to employee development fosters an environment conducive to growth and progression within the organization.


4. How can I calculate the benefits of hiring new staff members?


Calculating the benefits of hiring new staff members involves delving into a multitude of factors that contribute to the overall value they bring to your organization. To ensure you make a comprehensive assessment, consider the following steps:


  • Determine the specific objectives: Initiate the process by clearly defining the goals and objectives you aim to achieve by hiring new staff members. This step necessitates a careful analysis of the desired outcomes, such as increasing productivity, improving customer satisfaction, expanding into new markets, or enhancing efficiency. By establishing clear objectives, you lay the foundation for a more precise evaluation of the benefits.


  • Identify key performance indicators (KPIs): To effectively measure the progress toward your objectives, determine the key metrics that align with them. For instance, if your goal is to increase productivity, consider KPIs such as the revenue generated per employee, customer response time, or project completion rates. By establishing measurable KPIs, you can quantitatively track progress and evaluate the impact of new hires on your desired outcomes.


  • Assess current workload and capacity: Conduct a comprehensive evaluation of your existing workload and the capacity of your current staff to handle it effectively. This assessment entails considering factors like workload distribution, employee burnout, and any bottlenecks or inefficiencies resulting from a lack of resources. By gaining insights into the current state of affairs, you can identify areas where additional staff can make a substantial positive impact.


  • Estimate the potential impact: Based on the assessment conducted in the previous step, estimate how the addition of new staff members could alleviate the workload, improve efficiency, or contribute to achieving your goals. Consider the skills, expertise, and experience required for the roles you intend to hire, and evaluate how they align with your organizational needs. This estimation involves a nuanced understanding of the potential benefits new hires can bring to your organization.


  • Quantify the financial impact: To gain a holistic view of the benefits, it is crucial to calculate the financial implications associated with hiring new staff members. This calculation includes assessing cost savings resulting from increased productivity, improved customer retention and satisfaction leading to higher revenue, or the ability to take on additional projects and clients. Be sure to consider both direct financial impacts, such as the revenue generated, and indirect impacts, such as cost savings through reduced errors or improved operational efficiency.


  • Consider qualitative factors: In addition to financial benefits, don’t overlook the qualitative factors that new staff members can bring to your organization. These factors encompass fresh perspectives, innovative ideas, diversity of skills and backgrounds, improved teamwork, and enhanced employee morale. By acknowledging these intangible contributions, you ensure a well-rounded evaluation of the benefits of hiring new staff members.


  • Compare costs and benefits: To make a well-informed decision, evaluate the costs associated with hiring new staff members. These costs encompass recruitment, training, salaries, benefits, and any other expenses involved. Compare these costs with the estimated benefits identified in the previous steps. This comparative analysis will help you determine the return on investment (ROI) of hiring new staff members and make an informed decision based on the overall value proposition.


  • Monitor and adjust: Once you have hired new staff members, establish a system to continuously monitor their performance and the impact they have on your organization. Measure the actual results against your initial estimates and adjust your calculations accordingly. This ongoing evaluation will help you refine your future hiring decisions and improve the accuracy of your benefit calculations.

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