What is Employee Relations ?
‘Employee Relations’ is the term used to define the efforts taken by an employer in maintaining a healthy relationship with their employees. Initially known as ‘industrial relations’, it was eventually renamed to better suit its purpose.
Normally, the HR department handles the duties related to employee relations. However, in large enterprises, there would be a separate employee relationship manager who takes care of the employee needs and acts as a mediator between the employees and their managers.
They usually discuss issues with the management related to fair compensation, adding benefits, including work-life balance programmes, etc. This is possible once the employer views their employees as stakeholders and not mere labourers.