What is Knowledge Management ?
‘Knowledge Management’ refers to the techniques used by various departments in an organization to collect, utilize and share information. It can also be defined as the process of generating, collecting and using knowledge for the betterment of the organization as a whole.
Knowledge management usually goes hand in hand with the overall organization objectives. It allows for the knowledge to be used as an important resource rather than just another commodity.
Knowledge management can be differentiated into technology-focused, organizational, psychological and ecological-focused. All of these factors play a significant role in managing the knowledge of an organization which results in the company achieving a greater degree of understanding.