Grievance

What is Grievance ?

‘Grievance’ refers to a complaint which is generally deemed as genuine and valid by the authority presiding over the complaint. Concerning HR, a grievance would be a complaint by an employee regarding their colleagues or the company which the HR considers to be valid.

All major companies have grievance redressal policies in place to help the employees in case of a dispute. As most of these are directed towards the HR, the organizations would easily get to know the details and can act on it to resolve it before the employee seeks help from higher authorities outside the company’s jurisdiction.

The grievances are resolved on a good faith basis since it is a delicate matter for all parties involved. They need to be solved amicably since they demotivate the employee from working in the company and affect their performance and work environment.

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