What is Empowerment ?
‘Empowerment’ or ‘Employee Empowerment’ refers to the practice of providing the employee with the tools and resources required to undertake jobs without a supervisor’s approval.
It is a long term process. However, the rewards of such a system include confident employees who are engaged and loyal to the company. It also makes them responsible for their actions as well as empowers them to understand the gravity of certain situations and take necessary decisions as and when required.
It also encourages creativity and innovation throughout the company as the situations and problems being faced by the company are tackled head-on. However, care should be taken that the employees need not take unnecessary risks.
Similarly, security is also an issue as the employees should be trusted with company secrets to aid their empowerment. Care should be taken that these employees are not poached by competitors.