Business Process Outsourcing

What is Business Process Outsourcing?


‘Business Process Outsourcing’ is the concept of outsourcing business processes to another company to save time and resources. The other company assumes full responsibility for the given process and assures to provide the output in a predetermined period.


Generally, companies outsource processes that are not included in the core activities of the business. Processes like employee management, customer care, etc. are often outsourced to other companies.


A similar concept is ‘Knowledge Process Outsourcing’ in which processes that cannot be easily automated are outsourced to another company. KPO and BPO are major revenue-based businesses in which both the companies engaging in it profits from outsourcing the processes.

More HR Terms


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Algorithmic Accountability

What is Algorithmic Accountability?   ‘Algorithmic Accountability’ is the concept that companies are accountable for the outputs of the algorithms which they create.   It

Third Party Administrator (TPA)

What is Third Party Administrator (TPA) ? ‘Third Party Administrator’ or ‘TPA’ refers to those agencies that handle the administrative duties of a specific process

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