ESS Portal

ESS Portal - The Power of Employee Self-help

Access your Employment Information and Request Time-Offs with Timely Notification and A Comprehensive Dashboard for Intuitive Hardware-Independent Access

ess portal
Employee Self Service

AI-powered ESS portal

Next Gen ESS Portal with AI-enabled features

Streamline administrative tasks with the assistance of HR chatbot and the power of AI

smHRty – AI Chatbot

AI-enabled interactive HR chatbot within the ESS portal engages employees by answering their queries and helping them whenever required.

AI-augmented global search option for virtually instant relevant results without any need to recall lengthy menu paths.

Customized dashboard and innovative layout to view information relevant to you right when you log into your system.

employee self service portal

What Is ESS Portal?

ESS Portal is a web-based user interface for employees used to access and edit information. It enables the employees to edit and upload their personal details, documents, and other information into the system, making them feel more valued and empowered.

self service portal for employees

Smooth ESS with automated payroll

Custom ESS Portal with Simplified Access

A Scalable ESS portal solution for processing instant payroll without any intervention.

Role-based Portal

Different portal views and access levels maintain a unified experience across employee categories and designations.

Download your latest payslip, worksheet, Form 16, and more directly from the portal using payroll software without disturbing HR or your administrator.

Dedicated tax calculator for old and new tax regimes to compute accurate taxes, ensuring complete statutory compliance using HRMS Payroll.

employee self service app

Mobile-friendly ESS portal with 24* 7 remote access.

ESS portal with Robust Mobile Accessibility

Round-the-clock remote access with dedicated Android & iOS apps for intuitive ESS.

Dedicated Mobile App

Round-the-clock remote access to your employment data with a dedicated smart app for both Android & iOS mobile app platforms.

Augment your self service portal for employees with WhatsApp Integration to enhance its functionality and improve your productivity.

A dedicated section for viewing and downloading essential HR guidelines to ensure compliance with company policies.

Product Brochure

Get in-depth information on the HRMS software with the most intuitive ESS Portal in India

What Are The Top Functions of The ESS Portal?

There are numerous functions for deploying the Self-Service Portal in your organization, such as:

  • Personal Information Management: Employees manage their own details without HR intervention.



  • Attendance Tracking: Employee tracks their attendance and work hours duration with the attendance management system and access payroll smoothly.


  • Training and Development: Employee choose their courses for self-development and career upbuildment.


  • Benefits Administration: The employees enjoy benefits like submitting claims, and tracking healthcare or retirement plans.


  • Communication and Collaboration: Employees communicate seamlessly with employees, HRs, and other higher professionals.
Employee self service system
Personal Information

Employees manage their own details without the intervention of HR.


Employees get control over managing their leaves regularly with the leave management system.

Attendance Tracking

Employee tracks their attendance, and work hours duration with the attendance management system and access payroll smoothly.

Training and

Employee choose their courses for self-development and career upbuildment.


The employees enjoy benefits like submitting claims, and tracking healthcare or retirement plans.

Communication &

Employees communicate seamlessly with employees, HRs, and other higher professionals.

What HRs think of Pocket HRMS

“We have been using Pocket HRMS Software for a year and are very happy with our choice. Excellent service support.”


Niranjana Neelakantan
HR Director, TESSOL

“The support team is highly admirable. Their professional and polite approach to our queries is simply excellent.”


Nishant Mahajan
Corporate GM-HR, EvolveBack

“Data monitoring & HR analytics are made easy by Pocket HRMS, it is upcoming the future of the HR industry”


Sonal Gangwani
HR Manager, Ignatiuz

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Investing in this software is indeed essential. Here are the following reasons,


1. Enhance Data Accuracy

Ensuring data accuracy through regular audits and verification processes.


2. Initiate Seamless Communication

Providing seamless communication facility from company staff to higher professionals


3. Introduce Employee Empowerment

Fostering employee ownership and accountabilities in accessing employment-related works.


4. Ensure robust Data Security

Enhancing data security with

It empowers employees to control their personal and professional information, access essential documents, and analyze payroll and salary-related tasks without seeking HR permission.


Employees can initiate communication, attend courses, and generate feedback with the help of the ESS portal. It leads to a more connected, informed, and motivated workforce.

The self service portal for employees helps them to access their employment-related information from anywhere, using an internet browser-enabled device. As a result, installing a dedicated mobile app, they have crucial data such as their payslips, attendance and leave details and yearly holidays. 

Furthermore, smooth attendance features with facial biometrics and geolocation tracking and the assistance of an AI-enabled HR Chatbot with the employee self service portal streamline the entire communication process. Employees feel engaged and valued. It leads to increased employee morale and enhances employee retention.

This systems can easily be accessed remotely from any location with an internet connection. They get employment-related information whenever required. 

Yes, the ESS system can easily be integrated with the HRMS software. With the assistance of the portal, employees can access payroll and tax information, review schedules, check attendance, and keep them updated in HRMS software.

Yes, it can be secure if you follow the techniques during login in the ESS portal app and payroll software. Here is the following part of security,


1. Two-Factor Verification

Putting an extra layer into the logging process can reduce the risk of unauthorized access.


2. End-to-end Encryption

Ensuring sensitive data transmission between users’ devices and the system stays confidential and protected.


3. Password Management

Integrate case-sensitive passwords during login. It may include special characters, numbers, and lower/uppercase letters. It eliminates the risk of unauthorized access.

What Is The ESS Portal?

The employee self-service app is a web-based user interface that ensures employees’ control over their HR information and numerous job-related functions, such as managing personal information, viewing pay stubs, requesting time off, enrolling in benefits, and more.


The self-service portal comes with all the features of a modern HR management or HR information system (HRIS). It is used as the main resource for employees, allowing them to perform job-related tasks that offer convenience and improve HR operational efficiency.


The Global Self-Service Portal is expected to grow at a considerable rate between 2022 and 2031. In 2021, a noticeable change in the ESS portal was shown in the global market for the first time.  The growth was mainly accredited to the increasing demand for SMEs and Large Enterprises’ applications across the international level. According to Verified Market Reports, in 2022, the global employee self-service portal market size was valued at US$ 237 million with a CAGR of 4.4 %, with a target to reach US$ 319.8 million in 2029.

What Features Does The ESS Portal Offer?

Here are the top features of the ESS portal:


  • Employee Documents Online


Employee Self Service software allows employees to independently upload their details like address, contact information, emergency contact, and many more. With the assistance of ESS, they can review their finance-related updates as well.


  • Leave Application and Approval


ESS software provides employees control over applying for leave, checking leave balances, and viewing leave approval status by themselves. Supervisors get the opportunity to approve the requests without seeking assistance from HR.


  • Check Attendance


Online punch-in and punch-out with the help of this app by GPS location tracking help the employees maintain their attendance sheet. The facility becomes effective during payroll as HR has the employee attendance data in its database.


Besides marking, employees can regularize attendance by raising requests on the ESS system. Managers get the notification of it. The attendance gets up-to-date once the manager approves it.


  • Payroll and Compensation Details


The self-service portal for employees provides HRMS payroll details and other compensation-related features. Employees can access their pay slips, tax forms, and provident fund (PF) details and understand their compensation breakdown without seeking assistance from HR or finance specialists.


  • Benefit Management


Besides Payroll employees can enroll in, review, and update the current benefits sections, including the health and insurance plan, retirement plan, related nominee details, etc.


  • Tax Declaration


Income tax is calculated based on the employee’s net salary and other related investments. With the assistance of the this portal, employees can perform tax calculations smoothly without any manual intervention.


  • Time Tracking


The time tracking features in the ESS app help the employees review and analyze their work hours. They can submit timesheets, and view work schedules seamlessly. The time tracking feature improves employee morale and enhances engagement.


  • Document Management



The system of this portal provides permission to access important documents like company policies, handbooks, and safety manuals anytime, anywhere. With the portal, there is no need to download the policies anymore.

What Are The Benefits Of The ESS Portal?

1. Reduce Cost


Employee-related documents stay secure in this app. Employees can access their essentials at any time required without seeking permission from HR. Hence, it impacts administrative costs by eliminating the need to print payslips and other required employee documents.


Additionally, with the assistance of expense management software within the ESS, employers can track and analyze employee expenses and assist them in managing costs.


2. Minimized Workload


Employee self Service system maintains data accuracy and eliminates the employer’s daily workload. With the assistance of the ESS portal app, employees get control over accessing employment information and tasks without depending on human resources (HR) permission. It manages time and leads to fewer data errors and more accuracy.


3. Data Accuracy


Employee documents need to be accurate. Submitting and analyzing each employee’s document accordingly is a time-consuming process. Besides, HR makes mistakes during data submission and analysis.


It ensures data accuracy and maintains data transparency. Using the portal, employees get control over accessing their documents at any time required. It helps them confirm the company has taken accurate data while processing payroll.


4. Seamless Communication


This software bears seamless communication features that ensure smooth contact with HR professionals, supervisors, and other employees at any time required.


Employees need not seek permission via mail while downloading documents like Experience Certificates, Attendance reviews, Leave, Holiday, Vacation, etc. 


5. Training and Development


The self-service (ESS) portal for employees facilitates access to training modules, registration for courses, and tracking of progress and certifications. Employees need not visit any third-party application for their work-related courses and information.


6. Data Security


This portal includes encryption protocols, access controls, multi-factor authentication, and regular security updates. With the assistance of ESS, employers can reduce the risk of data breaches or unauthorized access compared to traditional paper-based or manual systems.


Moreover, it provides features like audit trails and activity logs, enabling organizations to monitor and track the data assessment.


7. Saves Time


Maintaining administrative work is challenging and time-consuming. With the assistance of ESS software, employees can draw any required details like personal information, payslip review, TDS calculation, performance, and attendance analysis without the intervention of the HR team.


Real-time data submission and reporting with the help of the portals reduces the delays in payroll and eliminates the risk of financial losses due to errors in payroll calculation.

Why Does The Organization Need An ESS Portal?

  • ESS Portal and Onboarding


Hiring and onboarding new candidates and letting them align with the office atmosphere is a challenging HR task. It is time-consuming as well.


Employee self service platforms ensure an easy and swift induction process for hiring candidates. It assists the new joiner during onboarding and saves the organization time and money. The onboarding features within ESS allow employees to,


  • Updating Onboarding Form

  • Attach employment-related Documents

  • Acknowledging Company Policies

  • Develop Communication

  • Training and Development


  • ESS Portal and Document Management


Numerous employee documents like contact details, educational details, and finance-related information stay safe and secure in the ESS. On the other hand, employers save company-related documents like policies, investment declaration proofs like house rent allowance, and education loan statements in the portal for future requirements.


This portal is a single source of information for employees and employers.


  • ESS Portal and HR Compliance


It can be considered an important tool for updating compliance. Employers update workforce, employee, and employer-related acts and compliances on the employee self service portal.


With the assistance of ESS, employees can access and review the essential compliance documents. Also, they can stay up-to-date with the regulatory changes that may be effective in their career.


  • ESS Portal and Payroll Management


The self-service portal for employees is one of the most effective tools that calculate employee work hours, ensure accuracy in attendance, analyze performance, and process payroll.


Besides, employees get access to pay studs, change tax withholding and deduction, download payslips, and analyze the PF details without seeking permission from the HR department.


  • ESS Portal and Data Security


This portal provides high-end security for employee documents through robust encryption protocols. With the assistance of the portal, employees can use a double verification process, user authentication mechanisms, and role-based access controls to secure the documents.


Moreover, the portal provides role-based access controls that limit users’ permissions based on their job roles.

How Does The Employee Self-Service Portal Work?

This portal is the modern centralized online platform that ensures employees control over various HR-related services without their intervention. Here is the general overview of how the employee self-service portal performs,


1. Login and Authentication


Employees access the portal using a secure login process, typically involving a username and password. Employees often have to go through multi-factor authentication for added security.


2. Dashboard Access


After the highly secured login, employees can get an overview of a board dashboard and access an intuitive and user-friendly dashboard to facilitate easy navigation.


3. Personal Information Management:


It helps employees to manage and update their personal information, such as contact information, emergency contacts, and bank details.


4. Payroll and Benefits


With the help of ESS, employees can view their pay stubs, tax forms, and benefits information. Moreover, they get notified of each financial update with the help of the ESS system.


5. Checking Attendance


This portal provides scope to the employees to regularize their attendance. By punching in and out, the employee can mark their attendance.


Sometimes, high-end features like selfie attendance or biometric login are also available. Besides, employees perform attendance regularization using the ESS.


6. Training and Development


The portal may offer access to training resources, online courses, or information about professional development opportunities. Employees can sign up for training sessions and track their progress.


7. Support and Assistance


The self-service portal arranges employee help-desk assistance for solving employees’ queries instantly. 


Often queries can not be solved by the portal alone. The help desk features or contact information for HR support provide high-end support at any time required.


8. Communication Tools


The portal might feature tools for communication, such as message boards, announcements, or a directory of employees, to enhance collaboration and keep everyone informed.


9. Feedback and Surveys


ESS often include features for employees to provide feedback or participate in surveys, allowing organizations to gather valuable insights into employee satisfaction and engagement.

How To Find The Right ESS Portal For Your Organization?

It is one one-stop solution for the HRMS solution. However, the selection of the right ESS for your workforce is a challenging task. 


Here are the following factors for finding the right portal for your organization.


  • Required Features


Before integrating the ESS with the HRMS system, one should ensure that all the features align with the requirements.


Some top-notch features, including payroll history, leave requests, information change requests, a knowledge library, self-attendance checks, and peer-to-peer communication stay in the ESS as default. If you require some add-ons, you should look for them in detail.


  • Cost Effectiveness


Before jumping to any conclusion, you should consider whether your budget coming under the total cost of ownership, licensing fees, implementation costs, and ongoing maintenance expenses aligns with the cost and expense of integrating and using the portal within HRMS.


  • Smooth Accessibility


While integrating the portal, the end users of the portal will be the employees. Features of ESS like smooth accessibility and user-friendly, easy-to-navigate interface help them stay motivated to use the portals at any time required.


  • Customization Option


It provides customization options which help employers tailor the platform to the specific requirements and branding.


  • Easy Installation


Before integrating, it is essential to check whether it seamlessly integrates with existing HRIS, HRMS or payroll systems to facilitate data exchange and streamline processes.


  • Robust Security


Be assured the portal comes with robust security features like end-to-end encryption, role-based access controls, and compliance with data protection regulations to safeguard sensitive employee information.

How Do You Set Up Self-Service Portals?

Setting up this portal for employees is essential. Here are the following steps for setting up this portal.


1. Platform Selection


Depending on the employee number and finance budget, you can select the type of self-service portal that meets your organization’s needs and requirements.


2. Selective Access


After selecting the platform, understand who will use it the most or least. Users can be employees, managers, and HR personnel, so you should know about data security and selective access to sensitive information.


3. Customize the Portal


Customize the self-service portal to align with your company branding and tailor it to your employees’ needs. However, the portal should have selective features like personal information management, time off requests, benefits enrollment, and document storage.


4. Test before Launch


Testing before the integration with your HRMS platform is mandatory. It helps to identify any bugs or issues before launching. Once testing becomes successful, you can launch it for every office worker.


5. Training and Development


Before providing employee access, offering training sessions with trails helps the employees and employers know more about the ESS effectively. Added FAQs at the footer of the portal are also very helpful.


6. Monitor and Update


Perform routine checkups to maintain the effectiveness and usage of this portal. Gather employee feedback and work on it to identify areas for improvement and make updates as needed to enhance the user experience.

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