Being a Medical Institution with 30+ departments and a wide variety of staff members, MGM Healthcare is one of the leading healthcare institutions in India. However, they were facing multiple issues with employee management, as it was undertaken manually, using disconnected systems. As the institution had different kinds of employees, from doctors to clerical staff to attenders, their differing shift timings and rosters made it harder to track their attendance.
As a result, payroll processing started to become a major challenge as the HR team had to verify the attendance and leave records manually for each employee, making it a time-consuming and error-prone task. Manual employee management also resulted in delayed leave approvals, while compliance records management was also taking a toll on their HR department. Hence, they required a system that could centralize employee data and automate the numerous tasks associated with workforce management.
