Being at the forefront of technology and innovation, IILM University had already tried using different software for automating its HR tasks. However, they still faced multiple challenges, such as maintaining employee records manually, which led to multiple delays. Due to the lack of real-time visibility, they faced difficulties in tracking employee attendance and leaves, which led to payroll processing delays, too.
Moreover, since they tried separate solutions for different HR functions, moving their data between these systems proved to be an additional hurdle. Furthermore, the employees had to rely on their HR teams to get a better understanding of their leaves, pending attendance regularization, and more, which resulted in the HR team having to answer repetitive employee queries, which added more burden to their already chaotic work.
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