What is the Role of HR Manager in an Organization?

What is the Role of HR Manager in an Organization
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Human resource managers are responsible for the most valuable assets of the company, the workforce. Managing employees’ potential is necessary for business growth. The strategic approach is necessary for the human resources in the organization rather than just paid labour. The human resource manager should ensure that the employees get the optimal working environment and put their best efforts into the company.

To ensure that the company’s objectives are being achieved, human resource management undertakes activities like recruitment, performance management, and discipline, as well as firing employees when necessary.
HR managers have to play a strategic role in the organization. Many times, they act as a medium of communication between the management and the employees. They are also looked upon as a valuable resource for data analysis for important decisions and much more. Let’s see what is the role of HR Manager in an organization.

Responsibilities of an HR manager

HR managers carry vivid responsibilities towards the organization as well as the well-being of the employees. Humans are unpredictable in many ways, and the HR department often deals with very sensitive issues that require them to be very skilled at their job. Few of these responsibilities are listed below.

  • Recruitment
  • Training and development
  •  Relationship Management
  • Performance Management
  • Resolving Conflicts

The human resources team has to treat everyone equally and keep the right balance. In this blog, we will discuss a few of the crucial roles that an HR manager has to play in the company.
Also Read: 5 Leave Management Tips for HR Managers


A human resource manager is responsible for fulfilling the talent requirements of the organization. They develop strategies to ensure workforce demand through the recruitment process. The process starts with building an employer brand to attract a suitable pool of applicants for the job posting. An HR manager is supposed to overlook every aspect of the hiring process, starting from getting the right job description to getting relevant candidates.
The HR managers are further responsible for overseeing the screening processes. There has to be a well-scheduled interview process. This requires the involvement of many people from the concerned hiring department and coordination with the prospective employee to make the process go smoothly.
It’s crucial to select a candidate with similar values to the organization, along with other qualifications. That alignment increases the possibility of better engagement and retention of employees for a longer period. To get the best talent on board, the HR manager has to design attractive packages and not lose them to competitors. If a candidate still refuses to join the company after significant negotiation, the process has to start again.


Training and development

Training and development now have to be an integral part of the organizational strategy. No business can rely on the initial skills and competency of an employee forever. The skills of the staff need to be constantly updated to keep up with the competition. Moreover, employees value training and development opportunities in the workplace as an important aspect of joining the company and are likely to leave soon if they don’t find enough learning opportunities.
An HR manager has to ensure that employees get appropriate learning opportunities while working in their job role. HR managers can devise a strategy to create a learning and development culture in an organization. Ensure that the training is appropriate to the roles and responsibilities of employees. When appropriate training is given to the staff, it helps the company grow.
It’s the responsibility of an HR manager to provide quality training. For this, getting regular feedback from those who are going through it is important. The HR manager can also use data analysis to measure employee engagement and the impact of the training. Furthermore, the HR manager should identify opportunities for the improvement of the training material and encourage maximum participation from employees.


Relationship Management

The HR managers are responsible for supporting healthy relationships in the workplace. In order to have the right workflow in a company, there should be coordination among the employees. Communication between the employee and their manager within the firm is also crucial.
Human resources can organize some team-building activities to strengthen employee relations. A company needs multiple departments to work together for optimum productivity. Human resource management can create cross-functional teams where the role of each employee is different, and they’re working together as a team. These teams can be made just for fun, and it will create bonds that can be beneficial for sharing ideas among different departments.
The human resources department should also ensure easy communication. The employees and managers in the team should have appropriate communication tools. It is also the role of human resource management to resolve disputes in the workplace. Through better relationship management, HR managers can minimize the possibility of disputes and gain the ability to resolve issues faster.


Performance Management

Performance management is also one of the responsibilities of HR management. Monitoring and directing employee efforts are essential for the achievement of the company’s goals and objectives. HR managers should analyse the present level of performance to identify the scope of improvement.
Employees expect the HR manager to form a good performance management program. For this, an HR manager is supposed to evaluate the present appraisal process and identify the scope of improvement. The HR manager should ensure that the organization’s goals and objectives are aligned with individual goals. For that, an HR manager has to devise smart goals for the employees.
When the expectations are set, it’s the responsibility of the HR manager to constantly monitor the performance of employees. Let people know about the scope of improvement and offer the solution. They are supposed to continue their task and design the performance management strategy of the company for next year.


Building and Working Culture

Work culture is a crucial element for a company. The culture dictates the standards of output as well as the behaviour of the staff. HR managers are responsible for forming a healthy organizational culture.
Company culture should support productivity and innovation in the workplace. Furthermore, human resources should make sure that the core values of the organization are followed throughout the firm. The values serve as a foundation that the human resources build a culture.
The job of HR management is to form policies according to company values and implement them. The behaviour, such as how people interact or the way people do their work, shows that senior management and entry-level executives show similar integrity.
Also Read: 5 Ways Company Culture Impacts Business Strategy and Employees

Resolving Conflicts

We have people with different working methods, values, ideologies, and ethnicity working together in organizations. There are bound to be some clashes, as everyone has their own perspectives. These conflicts in the workplace are normal and will arise. Human resource managers need to ensure that these conflicts do not blow out of proportion.
Any conflicts that go out of control can result in hindrances in the workflow. This causes coordination issues among the team members. The further escalation of the conflict may ruin the work environment of an entire organization.
The HR manager has to be very careful while trying to resolve conflicts in the workplace. When management is involved in one side of the conflict, it often results in the employee doubting the intent of the HR manager. For this, it’s important to listen to both sides in any conflict and ensure people that they are being treated fairly.
The HR manager should devise policies for conflict resolution that give everyone involved an equal opportunity to explain and defend themselves. That way, when a conflict arises, an HR manager can follow all the official policies and procedures and check all the facts. In the end, everyone involved should feel that they got fair treatment and that business will not be adversely affected.



Human resource managers are responsible for managing the workforce of the company, which is its most valuable asset. They have to ensure that the company’s objectives are being achieved through strategic planning. Human resource managers have many responsibilities to be taken care of. Furthermore, they need to ensure that the company gets the right candidate on board to maintain productivity as well as plan for future requirements.
In response to the current changes, they arrange training programs to upskill the employees. This also adds to the increased loyalty and productivity of the company. Along with that, human resources design the company policies, ensure employee wellbeing, and resolves conflicts for uninterrupted workflow. Furthermore, with their continuous efforts, the HR managers direct employee efforts in the right direction to attain the organizational goals.

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